FedCatalog

Tyler Federal Product Suite

Tyler Federal

The Tyler Federal Product Suite (formerly MicroPact Product Suite), which includes icomplaints® and entellitrak®, is delivered via a Software as a Service (SaaS) and a Platform as a Service (PaaS) model to U.S.

AuthorizedModerate39 federal agency authorizations
Visit government offeringHow to buy
FedRAMPAuthorizedAgency path · Jun 6, 2014 ⓘ
FedRAMP impact levelModerateGovernment Community Cloud
Runs onAWSFedRAMP record
Agency authorizations39ATO or reuse on record ⓘ

Source: FedRAMP Marketplace · refreshed Oct 7, 2026 · How the data works

How to buy

Confirmed paths come from GSA and the FedRAMP record; searches are places to look.

Confirmed buying paths

  • Vendor directGovernment sales page from the FedRAMP record
    Visit →

Other places to check

✓ verified by FedCatalog · ○ vendor-supplied and reviewed · searches are places to look, not matches. FedCatalog shows what it can verify and labels what it can’t. Sell this to government? Send exact marketplace, GSA or SEWP listings to mark@fedcatalog.com.

FedRAMP Marketplace listing ↗ · Section 508 ACR Repository ↗ · SAM.gov ↗

Government footprint

39 agencies have an authorization or reuse on record for this offering.

Administration for Children & FamiliesAdministration for Community LivingBureau of Indian AffairsCenters for Medicare & Medicaid ServicesCommodity Futures Trading CommissionConsumer Financial Protection BureauCustoms and Border ProtectionDefense Nuclear Facilities Safety BoardDepartment of AgricultureDepartment of CommerceDepartment of EducationDepartment of Health and Human ServicesDepartment of StateDepartment of the InteriorDepartment of the TreasuryExport-Import Bank of the United StatesFederal Deposit Insurance CorporationFederal Energy Regulatory CommissionFederal Housing Finance AgencyGeneral Services AdministrationImmigration and Customs EnforcementInterior Business CenterJustice Management DivisionNational Credit Union AdministrationNational Science FoundationNuclear Regulatory CommissionOffice of Environmental Justice and External Civil RightsOffice of Personnel ManagementPeace CorpsPension Benefit Guaranty CorporationSmall Business AdministrationSocial Security AdministrationTennessee Valley AuthorityTreasury Inspector General for Tax AdministrationUS Fish and Wildlife ServiceUnited States Agency for Global MediaUnited States Agency for International DevelopmentUnited States Patent and Trademark OfficeUnited States Securities and Exchange Commission

What it does

The Tyler Federal Product Suite (formerly MicroPact Product Suite), which includes icomplaints® and entellitrak®, is delivered via a Software as a Service (SaaS) and a Platform as a Service (PaaS) model to U.S. federal, state, and local government customers. Icomplaints is the leading standard for federal EEO case management and is used by most major federal agencies. Entellitrak, which takes a Data-First™ approach to dynamic case management and Business Process Management (BPM), is available with fully integrated Document Management, Natural Language Analytics, and Mobile Modules. Whether based on-premises or in the cloud, entellitrak can be implemented immediately and configured continuous

Authorization details

  • Offering
    Tyler Federal Product SuiteFedRAMP ID FR2108649352
  • Status
    FedRAMP AuthorizedAgency authorization path · authorized Jun 6, 2014 · FedRAMP Ready May 20, 2014
  • FedRAMP impact level
    ModerateAuthorized against the FedRAMP Moderate baseline, the most common one.
  • Deployment
    Government Community CloudPaaS · SaaS
  • Runs on
    AWSFrom FedRAMP leveraged-system relationships.
  • Assessor (3PAO)
    Emagine IT
  • Data as of
    Oct 7, 2026FedRAMP Marketplace, refreshed daily

An authorization belongs to this specific offering and boundary; the vendor’s other offerings are listed separately. Source: FedRAMP Marketplace · refreshed Oct 7, 2026.

Other offerings from Tyler Federal

Tyler Federal Cloud Platform (TFCP)
Tyler Federal · Content Management System (CMS)
AuthorizedModerate—1 agency

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