Medallia GovCloud

The Medallia Experience Cloud (MEC), leads the market in the understanding and management of experience for agencies, public sector employees, and citizens.

AuthorizedHigh11 federal agency authorizations

Visit government offering How to buy

FedRAMPAuthorizedJAB path · Apr 9, 2021 ⓘ

FedRAMP impact levelHighGovernment Community Cloud

Runs onAWS GovCloudFedRAMP record

Agency authorizations11Leveraged by 1 offerings ⓘ

Source: FedRAMP Marketplace · refreshed Oct 7, 2026 · How the data works

How to buy

Confirmed paths come from GSA and the FedRAMP record; searches are places to look.

Confirmed buying paths

Vendor directGovernment sales page from the FedRAMP record
Visit →

Other places to check

AWS MarketplaceExact listing not yet verified by FedCatalog · Search listings; GovCloud (US) availability is shown on each listing
Search AWS Marketplace →
Azure MarketplaceExact listing not yet verified by FedCatalog · Search listings; Azure Government editions are listed separately
Search Azure Marketplace →
Google Cloud MarketplaceExact listing not yet verified by FedCatalog · Search listings
Search Google Cloud Marketplace →
Oracle Cloud MarketplaceExact listing not yet verified by FedCatalog · Browse listings
Open Oracle Cloud Marketplace →
GSA eLibraryExact listing not yet verified by FedCatalog · MAS contract holders that list the vendor
Search GSA eLibrary →
GSA AdvantageExact listing not yet verified by FedCatalog · Products and prices on GSA schedules
Search GSA Advantage →
NASA SEWPExact listing not yet verified by FedCatalog · Provider and contract-holder lookup
Open NASA SEWP →

✓ verified by FedCatalog · ○ vendor-supplied and reviewed · searches are places to look, not matches. FedCatalog shows what it can verify and labels what it can’t. Sell this to government? Send exact marketplace, GSA or SEWP listings to mark@fedcatalog.com.

FedRAMP Marketplace listing ↗ · Section 508 ACR Repository ↗ · SAM.gov ↗

Government footprint

11 agencies have an authorization or reuse on record for this offering.

Customs and Border Protection Department of Agriculture Department of Housing and Urban Development Department of Veterans Affairs Federal Emergency Management Agency Federal Retirement Thrift Investment Board General Services Administration Internal Revenue Service Office of Personnel Management Social Security Administration United States Patent and Trademark Office

What it does

The Medallia Experience Cloud (MEC), leads the market in the understanding and management of experience for agencies, public sector employees, and citizens. Medallia captures experience signals created on daily journeys in-person, traditional surveys, on calls, digital channels, over video and social media, and IoT interactions. Once net new data is captured or by leveraging legacy data previously collected by customers, Medallia applies proprietary AI technology on data that is structured and unstructured (text and comments) to reveal personalized and predictive insights that can drive action towards positive business / organizational results and outcomes. Using the Medallia Experience Clou

Authorization details

Offering: Medallia GovCloudFedRAMP ID FR1711262842
Status: FedRAMP AuthorizedJAB authorization path · authorized Apr 9, 2021
FedRAMP impact level: HighAuthorized against the FedRAMP High baseline, the most extensive control set.
Deployment: Government Community CloudSaaS
Runs on: AWS GovCloudFrom FedRAMP leveraged-system relationships.
Assessor (3PAO): Kratos
Leveraged by: 1 other offeringsFedRAMP offerings built on this one
Data as of: Oct 7, 2026FedRAMP Marketplace, refreshed daily

An authorization belongs to this specific offering and boundary; the vendor’s other offerings are listed separately. Source: FedRAMP Marketplace · refreshed Oct 7, 2026.

Other offerings from Medallia

Mindful by Medallia

Medallia · Contact Center

AuthorizedModerateAWS GovCloud1 agency

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