FedCatalog

Mindful by Medallia

Medallia

Mindful by Medallia allows a person to receive a callback at a later time and connect them with an available agency representative.

AuthorizedModerate1 federal agency authorization
FedRAMPAuthorizedAgency path · Apr 9, 2025
ImpactModerateGovernment Community Cloud
Runs onAWS GovCloudFedRAMP record
Agency authorizations1Leveraged by 1 offerings

Source: FedRAMP Marketplace · refreshed Sep 12, 2026 · How the data works

How to buy

Confirmed paths come from GSA and the FedRAMP record; searches are places to look.

Confirmed buying paths

  • Vendor directGovernment sales page from the FedRAMP record
    Visit →

Other places to check

✓ verified by FedCatalog · ○ vendor-supplied and reviewed · searches are places to look, not matches. FedCatalog shows what it can verify and labels what it can’t. Sell this to government? Send exact marketplace, GSA or SEWP listings to mark@fedcatalog.com.

FedRAMP Marketplace listing ↗ · Section 508 ACR Repository ↗ · SAM.gov ↗

Government footprint

1 agency has an authorization or reuse on record for this offering.

What it does

Mindful by Medallia allows a person to receive a callback at a later time and connect them with an available agency representative. Agency experience - Agencies will use Mindful Callback as part of their contact center experience when engaging externally with citizens or internally between organization groups. Federal

Authorization details

  • Offering
    Mindful by MedalliaFedRAMP ID FR2332852130
  • Status
    FedRAMP AuthorizedAgency authorization path · authorized Apr 9, 2025
  • Impact level
    ModerateLoss would have serious effect; the most common baseline
  • Deployment
    Government Community CloudSaaS
  • Runs on
    AWS GovCloudFrom FedRAMP leveraged-system relationships.
  • Assessor (3PAO)
    Kratos
  • Leveraged by
    1 other offeringsFedRAMP offerings built on this one
  • Data as of
    Sep 12, 2026FedRAMP Marketplace, refreshed daily

An authorization belongs to this specific offering and boundary; the vendor’s other offerings are listed separately. Source: FedRAMP Marketplace · refreshed Sep 12, 2026.