Humanify Enterprise - Government (Humanify Enterprise - G)

TTEC Digital’s Humanify Enterprise for Government (Humanify G) is a secure customer experience VOIP solution, powered by Cisco’s UCCE and UC Enterprise Software.

AuthorizedModerate10 federal agency authorizations

Visit government offering How to buy

FedRAMPAuthorizedJAB path · Dec 26, 2019 ⓘ

FedRAMP impact levelModerateGovernment Community Cloud

Runs on—Not recorded by FedRAMP

Agency authorizations10ATO or reuse on record ⓘ

Source: FedRAMP Marketplace · refreshed Oct 7, 2026 · DoD status: DoD Cyber Exchange · checked Sep 12, 2026 · How the data works

How to buy

Confirmed paths come from GSA and the FedRAMP record; searches are places to look.

Confirmed buying paths

Vendor directGovernment sales page from the FedRAMP record
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Other places to check

AWS MarketplaceExact listing not yet verified by FedCatalog · Search listings; GovCloud (US) availability is shown on each listing
Search AWS Marketplace →
Azure MarketplaceExact listing not yet verified by FedCatalog · Search listings; Azure Government editions are listed separately
Search Azure Marketplace →
Google Cloud MarketplaceExact listing not yet verified by FedCatalog · Search listings
Search Google Cloud Marketplace →
Oracle Cloud MarketplaceExact listing not yet verified by FedCatalog · Browse listings
Open Oracle Cloud Marketplace →
GSA eLibraryExact listing not yet verified by FedCatalog · MAS contract holders that list the vendor
Search GSA eLibrary →
GSA AdvantageExact listing not yet verified by FedCatalog · Products and prices on GSA schedules
Search GSA Advantage →
NASA SEWPExact listing not yet verified by FedCatalog · Provider and contract-holder lookup
Open NASA SEWP →

✓ verified by FedCatalog · ○ vendor-supplied and reviewed · searches are places to look, not matches. FedCatalog shows what it can verify and labels what it can’t. Sell this to government? Send exact marketplace, GSA or SEWP listings to mark@fedcatalog.com.

FedRAMP Marketplace listing ↗ · Section 508 ACR Repository ↗ · SAM.gov ↗

Government footprint

10 agencies have an authorization or reuse on record for this offering.

Defense Information Systems Agency Department of the Navy General Services Administration NIH/National Institute of Child Health and Human Development National Institutes of Health National Oceanic and Atmospheric Administration Nuclear Regulatory Commission Office of Personnel Management United States Coast Guard United States Securities and Exchange Commission

What it does

TTEC Digital’s Humanify Enterprise for Government (Humanify G) is a secure customer experience VOIP solution, powered by Cisco’s UCCE and UC Enterprise Software. Designed for agencies with up to 80,000 unified communications endpoints and 24,000 knowledge workers or agents, it allows you to scale as needed to meet citizen demand. By applying technologies like journey orchestration, analytics, and AI/automation you can deliver efficient and intuitive constituent services while reducing overall contact center costs. Key Features Experience Cloud integrates with Humanify Enterprise Workforce Optimization SaaS (WFOaaS Quality Assurance / Call Recording / Desktop Screen Recording, Speech Analytic

Collaboration Communication Contact Center Customer Relations Management (CRM)Customer Service

Authorization details

Offering: Humanify Enterprise - Government (Humanify Enterprise - G)FedRAMP ID FR1907847653
Status: FedRAMP AuthorizedJAB authorization path · authorized Dec 26, 2019 · FedRAMP Ready Feb 13, 2019
FedRAMP impact level: ModerateAuthorized against the FedRAMP Moderate baseline, the most common one.
Deployment: Government Community CloudSaaS
Runs on: Not recorded
Assessor (3PAO): Coalfire Systems, Inc.
Government sales: FEDRAMPSALES@TTECDIGITAL.COMContact published on the FedRAMP listing
FedRAMP 20x package: PublishedAssessed by Coalfire Systems, Inc. · Vendor-published 20x certification data, fetched Oct 6, 2026
Data as of: Oct 7, 2026FedRAMP Marketplace, refreshed daily

An authorization belongs to this specific offering and boundary; the vendor’s other offerings are listed separately. Source: FedRAMP Marketplace · refreshed Oct 7, 2026.

DoD Impact Level listings for TeleTech Services

TTEC Humanify Enterprise - GIL4 moderate
Provisional Authorization to Connect (PA-C) · Software as a Service (SaaS) · expires May 28, 2026 (past the listed date; verify on the DoD page)

DoD listings name their own offering; they are not automatically the same boundary as this FedRAMP offering. All DoD listings.