Customer ServiceService desks, ticketing and citizen support
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Butterfly Network Ultrasound
Butterfly Network · Analytics · Collaboration
Verkada Command Platform
Verkada · Analytics · Construction
Entratus Conversational AI Platform
Entratus · Collaboration · Communication
Omnissa Government Services
Omnissa · Analytics · Content Management System (CMS)
Status
Impact
Runs on
Agency authorizations
Special purchasing
DoD Impact Level (vendor)
Azure Commercial Cloud
Microsoft · Analytics · Communication
Azure Government (includes Dynamics 365)
Microsoft · Analytics · Communication
Salesforce Government Cloud Plus
Salesforce · Analytics · Collaboration
Qualtrics XM Platform - High
Qualtrics · Analytics · Communication
Appian Government Cloud - Moderate
Appian · Analytics · Contact Center
Genesys Cloud CX
Genesys · Artificial Intelligence (AI) · Collaboration
Figma for Government
Figma · Collaboration · Communication
NiCE CXone
NICE CXone · Analytics · Communication
Humanify Enterprise - Government (Humanify Enterprise - G)
TeleTech Services · Collaboration · Communication
BeyondTrust Identity Security For Government
BeyondTrust · Contact Center · Customer Service
Fusion Cloud
Oracle · Accounting · Analytics
Adobe Experience Manager Managed Services (AEMMS-GC)
Adobe · Collaboration · Communication
Pega Cloud for Government
Pegasystems · Customer Relations Management (CRM) · Customer Service
GSS One - Azure
Project Hosts · Collaboration · Communication
IQ FedCloud
Leidos Digital Solutions · Communication · Customer Relations Management (CRM)
MAXIMUS Cloud
MAXIMUS · Collaboration · Customer Relations Management (CRM)
Adobe Campaign
Adobe · Communication · Customer Relations Management (CRM)
BMC Helix
BMC Helix · Collaboration · Customer Service
Exiger Federal Cloud (EFC)
Covergent Solutions Inc dba Exiger Government Solutions · Analytics · Customer Relations Management (CRM)
Federal High Impact Virtualized Environment (FedHIVE)
Human Resources Technologies, Inc. · Customer Service · Cybersecurity & Risk Management
Oracle Service Cloud (OSvC)
Oracle · Customer Relations Management (CRM) · Customer Service
Verkada Command Platform
Verkada · Analytics · Construction
Maximus Intelligent Virtual Assistant (MIVA) (formerly MIA)
MAXIMUS · Communication · Customer Service
T-Metrics Cloud Contact Center (TCCC)
T-Metrics · Analytics · Communication
Connect.gov
USDA DISC · Analytics · Collaboration
Intelligent Technology Management System (ITMS)
WidePoint Integrated Solutions · Analytics · Customer Service
Adobe Analytics
Adobe · Analytics · Content Management System (CMS)
eGain Suite
eGain · Analytics · Artificial Intelligence (AI)
Gemini for Government
Google · Analytics · Collaboration
Juniper Mist
Juniper Networks · Analytics · Customer Service
Melissa GovCloud Address Suite
Melissa · Analytics · Communication
Moveworks GovCloud
Moveworks · Analytics · Collaboration
Ontario Cloud Federal (OCF)
Ontario Systems, LLC d/b/a Finvi · Analytics · Customer Service
OpenText Cloud for Government
OpenText · Collaboration · Content Management System (CMS)
PagerDuty Operations Cloud
PagerDuty · Customer Service · Development Tools
A-SCEND
A-LIGN · Collaboration · Customer Service
Appian Government Cloud - High
Appian · Analytics · Contact Center
Footprint
Booz Allen Hamilton · Accounting · Analytics
Butterfly Network Ultrasound
Butterfly Network · Analytics · Collaboration
Storm Cloud Contact Center
Content Guru · Collaboration · Communication
Replicon Cloud Platform (Enterprise Time Tracking Platform)
Deltek - Replicon · Accounting · Analytics
Singularity
End To End Computing · Analytics · Collaboration
Entratus Conversational AI Platform
Entratus · Collaboration · Communication
Riskuity
Longevity Consulting · Customer Service · Cybersecurity & Risk Management
Cloud Contact Center
Lumen · Collaboration · Communication
Movius MultiLine and Movius Decentralized Distributed Secure Communications
Movius Interactive · Analytics · Collaboration
NCR VOYIX GOVERNMENT CLOUD
NCR Government · Customer Service · Data Management
Omnissa Government Services
Omnissa · Analytics · Content Management System (CMS)
GSS One - AWS
Project Hosts · Collaboration · Communication
RecAccess
RecAccess · Communication · Content Management System (CMS)
Virtual Employee Network (VEN)
Relocation Management Worldwide · Customer Service · Data Management
Repario Government Solutions (RGS)
Repario · Analytics · Content Management System (CMS)
Talkdesk CX Cloud™ Government Edition
Talkdesk · Collaboration · Communication
Kernos
Valley IT Solutions · Collaboration · Communication
CLEAR1 Gov
Alclear Healthcare LLC · Analytics · Customer Service
Citrix for Government - High
Citrix Systems · Accounting · Analytics
Island Enterprise Platform
Island · Analytics · Collaboration
Judi®
Judi Health™ · Analytics · Customer Service
Security Control Cloud Software Platform (SCCP)
Security Control LLC · Contact Center · Customer Service
AI for Federal Acquisitions (ACQBOT)
Trenchant Analytics · Accounting · Analytics
Verint Self-Service for Government
Verint · Collaboration · Communication
WalkMe DAP
WalkMe · Customer Relations Management (CRM) · Customer Service
Grok for Government
xAI · Analytics · Collaboration
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