FedCatalog

Talkdesk CX Cloud™ Government Edition

Talkdesk

Talkdesk CX Cloud™ Government Edition is a cloud native, browser-based, SaaS contact center platform that enables government institutions to deliver modern…

AuthorizedModerate1 federal agency authorization
FedRAMPAuthorizedAgency path · Jun 3, 2025
ImpactModerateGovernment Community Cloud
Runs onAWS · Google CloudFedRAMP record
Agency authorizations1ATO or reuse on record

Source: FedRAMP Marketplace · refreshed Sep 12, 2026 · How the data works

How to buy

Confirmed paths come from GSA and the FedRAMP record; searches are places to look.

Confirmed buying paths

  • Vendor directGovernment sales page from the FedRAMP record
    Visit →

Other places to check

✓ verified by FedCatalog · ○ vendor-supplied and reviewed · searches are places to look, not matches. FedCatalog shows what it can verify and labels what it can’t. Sell this to government? Send exact marketplace, GSA or SEWP listings to mark@fedcatalog.com.

FedRAMP Marketplace listing ↗ · Section 508 ACR Repository ↗ · SAM.gov ↗

Government footprint

1 agency has an authorization or reuse on record for this offering.

What it does

Talkdesk CX Cloud™ Government Edition is a cloud native, browser-based, SaaS contact center platform that enables government institutions to deliver modern customer service, increase efficiencies, reduce costs, and innovate with technology to better meet their mission. Included in Talkdesk CX Cloud™ Government Edition

Authorization details

  • Offering
    Talkdesk CX Cloud™ Government EditionFedRAMP ID FR2213647361
  • Status
    FedRAMP AuthorizedAgency authorization path · authorized Jun 3, 2025
  • Impact level
    ModerateLoss would have serious effect; the most common baseline
  • Deployment
    Government Community CloudSaaS
  • Runs on
    AWS · Google CloudFrom FedRAMP leveraged-system relationships.
  • Assessor (3PAO)
    Schellman Compliance, LLC
  • Government sales
    publicsectorsales@talkdesk.comContact published on the FedRAMP listing
  • Data as of
    Sep 12, 2026FedRAMP Marketplace, refreshed daily

An authorization belongs to this specific offering and boundary; the vendor’s other offerings are listed separately. Source: FedRAMP Marketplace · refreshed Sep 12, 2026.