FedCatalog

Verint Self-Service for Government

Verint

Verint Self Service for Government (VSSG) is a portfolio of cloud solutions that enables contact centers to elevate CX and deliver AI outcomes on both voice and digital channels.

ReadyModerateNo agency authorizations on record
FedRAMPReadyAgency path ⓘ
FedRAMP impact levelModeratePublic Cloud
Runs on—Not recorded by FedRAMP
Agency authorizations0ATO or reuse on record ⓘ

Source: FedRAMP Marketplace · refreshed Oct 7, 2026 · How the data works

How to buy

Confirmed paths come from GSA and the FedRAMP record; searches are places to look.

Confirmed buying paths

  • Vendor directGovernment sales page from the FedRAMP record
    Visit →

Other places to check

✓ verified by FedCatalog · ○ vendor-supplied and reviewed · searches are places to look, not matches. FedCatalog shows what it can verify and labels what it can’t. Sell this to government? Send exact marketplace, GSA or SEWP listings to mark@fedcatalog.com.

FedRAMP Marketplace listing ↗ · Section 508 ACR Repository ↗ · SAM.gov ↗

What it does

Verint Self Service for Government (VSSG) is a portfolio of cloud solutions that enables contact centers to elevate CX and deliver AI outcomes on both voice and digital channels. VSSG integrates with all major carriers and telephony systems. VSSG includes the following applications, each of which may be purchased separately: -Verint Intelligent Virtual Assistant (IVA) provides constituents with consistent, personalized, and secure AI-driven conversations that improve self-service containment and enhance customer experience. Working across voice and digital channels – yet managed in a single, easy-to-use, collaborative design interface – Verint IVA is a vital component of an effective contact

Authorization details

  • Offering
    Verint Self-Service for GovernmentFedRAMP ID FR2425035681
  • Status
    FedRAMP ReadyAgency authorization path · FedRAMP Ready Nov 26, 2024
  • FedRAMP impact level
    ModerateAuthorized against the FedRAMP Moderate baseline, the most common one.
  • Deployment
    Public CloudSaaS
  • Runs on
    Not recorded
  • Assessor (3PAO)
    Kratos
  • Government sales
    publicsectorteam@verint.comContact published on the FedRAMP listing
  • Data as of
    Oct 7, 2026FedRAMP Marketplace, refreshed daily

An authorization belongs to this specific offering and boundary; the vendor’s other offerings are listed separately. Source: FedRAMP Marketplace · refreshed Oct 7, 2026.

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